Terms & instructions
NB: PRO Cosmetics stores may have price differences compared to the e-shop!
The terms and conditions apply to all registered persons (hereinafter “customer”) in the shopping environments managed by Pro Kosmeetika (e-store owner).
In addition to the following conditions, Pro Kosmeetika regulates the purchase of products and related / emerging legal relations through e-shops managed by the Republic of Estonia on the basis of the legislation in force in the Republic of Estonia.
Pro Kosmeetika has the right to make comprehensive changes, improvements and developments in this e-shop without notifying the customer in advance.
Changes and other additions to the terms and conditions and the price list will be notified to the customer via the website.
Amendments and supplements to the Terms and Conditions and the Price List shall enter into force from the moment the respective amendment or supplement is published on the website. By submitting your order before the changes to the terms and conditions come into force, the terms and conditions in force at the time of submitting the order will apply to you, unless otherwise provided by the EV Act.
Pro Kosmeetika confirms that it operates in accordance with the Law of Obligations Act, the Consumer Protection Act, the Competition Act, the Commercial Activities Act, the Commercial Act and the Advertising Act in force in the Republic of Estonia.
ORDERING - Easy as 1-2-3: Shopping Cart, Online Ordering & Checkout
- When ordering more than 400EUR, please contact our service center firstname.lastname@example.org so that we can make you the best offer.
- Choose the products you like by clicking the "Add to Cart" button. Adding to the shopping cart does not oblige the customer to make a purchase. If the product cannot be added to the shopping cart or the shopping cart button is not displayed, the product is currently unavailable. Information on product availability can be requested by e-mail or telephone. These products will usually arrive in stock shortly and can be re-ordered.
- You can change the number of different products in the shopping cart by changing the number after the product + -; "0" (deletes) and clicking the "Update" link at the bottom to confirm.
- To place an order, click on the "Place an order" link, after which you will be directed to the transport selection page, where it is also possible to make changes in the consignee's / consignee's data / addresses by clicking on the "Change address" link. However, you must first select the country where you want to receive the goods.
- On the transport selection page, select the most appropriate method from the options you want / suggest and click 'Continue.'
- If you want to add a comment, it's possible in the box at the bottom of the same page.
- On the next "Payment Info" page, you can make changes to the payer's data (optional) in case the payer is someone other than the registered person or the addressee / consignee on the previous page.
- You can also choose a form of payment from the page (Banklink / Bank Transfer / PayPal).
- Clicking "Continue" will take you to the last page, where you can double-check all the information entered, the products and quantities to be purchased, and confirm the order by clicking on the "Confirm Order" link.
- The contract for the sale of the products is considered concluded from the moment of clicking on the order confirmation link.
- A confirmation of the submitted order will also be sent to your e-mail address together with the invoice. You can also view your order history, invoices, and products under the "My Account" and "Order History" links.
1.1 Orders can be placed 24 hours a day, 7 days a week.
1.2 The order will be fulfilled after the payment is received to our company's account.
1.3 To confirm the order, an invoice for the order will be sent to your e-mail address and you will also see it on the Internet after confirming the order.
1.4 The time for fulfilling the order is 1-3 days after receipt of the payment, during which the product has been mailed to you, unless otherwise agreed.
1.5 If the product is not in stock, the delivery time will be extended by the time of ordering the product, which will also be notified to the customer as a matter of urgency.
1.6 If the customer orders the product and its stock is positive at the moment, but the same product is purchased from a representative store at the same time or before receipt, the customer will be refunded on the day of cancellation, the following day or according to law.
If the customer agrees to wait for the delivery time, which is agreed and sent to the customer's e-mail address separately, the money will not be returned and the product will be sent to the customer immediately after the aforementioned has arrived at Pro Kosmeetika's warehouse.
2. Sign-up information
- Pro Kosmeetika guarantees that the personal data entrusted to it will not fall into the hands of third parties and will only use them to fulfill orders and submit newsletters